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  • Dear Readers!

    At the end of the year, it is never a bad idea to take a look back at what has been achieved and to try and predict what may happen in the coming year. 2014 was a turbulent year in many ways. The current conflicts in Europe and other parts of the world continue to affect the global economic climate. Chancellor Angela Merkel laconically summed up the situation at the G20 summit in Brisbane, Australia, commenting that it was ‘impossible to overlook the fact that the current geopolitical tensions were not good for growth’. Against this backdrop and despite all the crises, we are very pleased to see that REMONDIS has enjoyed steady growth this year and strengthened its position on the global market. This can, on the one hand, be put down to the realignment and strengthening of our scrap metal activities and our maintenance and services division. On the other hand, REMONDIS has succeeded in expanding its regional presence and extending the reach of its networks both in Germany and abroad. This year, the company has also focused on intensifying its operations in core regions, i.e. in the regions it is expecting to experience long-term growth.

    Since the Solidarnosc era, Poland has developed into a kind of model EU member state with great prospects for growth and a genuine enthusiasm for the European ideal. In this positive economic climate, REMONDIS has not only managed to maintain but also to expand its position on the Polish market – and this can all be put down to the quality of its services and its ability to invest. Examples of this can be found in Stettin, Gliwice and Opole as well as in this issue of the REMONDIS aktuell magazine. Let us attempt to predict what may happen in 2015. Discussions are currently being held in Germany about passing a new recyclables law. We must wait and see just what challenges we will have to face. According to a report published by the Fraunhofer Umsicht Institute, carbon emissions could be reduced by 1.6 million tonnes if absolutely all recyclable waste in the country were to be collected and recycled. This would be the equivalent of a good 6% of the German government’s target to reduce its emissions by at least 40 percent by 2020. REMONDIS, as the biggest water, recycling and industrial services company, is ready and prepared to contribute towards achieving these goals.

    Healthy growth and sustainability will continue to be two sides of the same coin at REMONDIS in 2015. As always, we will drive our business forward to further stabilise and expand our company divisions. Such growth is only possible with well qualified and highly motivated staff and with satisfied customers and partners.

    We would like to use this opportunity to say a big ‘thank you’ to you all and to wish you a very happy Christmas and all the very best for 2015.

    Yours

    Egbert Tölle

A total of 1,519 companies evaluated

For the fourth year running, Germany’s most prestigious seal of quality has been awarded to the top service providers who have generated the greatest levels of customer satisfaction. A total of 1,519 companies from 188 different sectors were included in the evaluation process. The assessment, which is based on valid and scientifically robust methods, was carried out exclusively by experts: namely customers who have had first-hand experience of working with service providers.

A three-year test period

The survey, initiated and drawn up by ServiceValue GmbH together with the DIE WELT newspaper and the Goethe University in Frankfurt am Main, focused on the customer services that the participants had themselves received at some stage over the previous 36 months. The number of satisfied participants was then expressed as a percentage. At no stage, therefore, were the companies providing the services able to influence the results.

Award underlines employees' excellent work

Herwart Wilms, managing director of REMONDIS Assets und Service GmbH & Co. KG was really pleased to see the company at the top of the list: “It is great to have received such positive feedback and to be named the 2014 Services Champion in the waste management category. This positive perception that our customers have of us will continue to drive us and our services forward. Most of all, though, I’m really happy for our employees as they are the ones who give their all every day and it is them who really deserve this title.”

  • ”This positive perception that our customers have of us will continue to drive us and our services forward.“

    Herwart Wilms, managing director of REMONDIS Assets und Service GmbH & Co. KG

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