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  • Dear Readers!

    “We are made wise not by the recollection of our past but by the responsibility for our future.” This piece of wisdom was uttered by the great Irish author George Bernard Shaw and it would certainly appear to be true looking at the challenges that humans are having to face today: the need to protect the environment and prevent climate change, to supply sufficient quantities of food and raw materials but to conserve our planet’s natural resources at the same time. Taking on responsibility for the future means nothing less than acting and doing business in a responsible way today so that future generations have a world that they are able to live in. Being a family-run company that is committed to sustainability in each and every sector it operates in, this is exactly what we intend to do. We have, therefore, added a new slogan to reflect this mission:
    From now on, the REMONDIS logo will appear together with the strapline ‘Working for the future’. This is not some empty promise: every day, the 30,000+ people working for REMONDIS prove this is the case by collecting, sorting and processing recyclables, by ensuring our soils are clean and full of nutrients, by supplying water and treating wastewater, by generating sustainable biogas and energy and by carrying out joint public-private sector work to keep cities clean and roads safe. REMONDIS is, therefore, working for the future right now so that our children and their descendants have urban areas and indeed a planet that are worth living in. The present gives us the opportunity to change – and change is definitely what is needed if we wish to shape the future.

    One example in the Netherlands clearly shows that our neighbours are also thinking of the future. When a Dutch municipal company sells all its commercial activities to REMONDIS, it is certainly worth asking why they decided to do this. In an interview with REMONDIS aktuell, ROVA managing director Hans Groenhuis explains how European public procurement law determines whether a company can be awarded an “in-house contract” and why it is advisable for local authorities throughout Europe to think about giving up their commercial activities altogether.

    Just how satisfied are our public sector customers and what can REMONDIS do to further improve the way it supports local authorities to provide public services? We wanted to hear details here and so we asked them. The results of the customer survey, which was carried out by an independent institute on behalf of REMONDIS, are both encouraging and an incentive at the same time. It is certainly good news when not only our regular customers express their great satisfaction with the company but also the overwhelming majority of our past customers who could well imagine working together with REMONDIS again in the future. We will not, however, be sitting back on our laurels. There is always room for improvement when it comes to serving local inhabitants. REMONDIS will be doing everything in its power to optimise its portfolio and to provide both its contractual partners and those receiving its services with the best possible solutions at fair and favourable conditions. Working for people. Working for the future. 

    I hope you enjoy reading this edition of REMONDIS aktuell.

    Thomas Conzendorf 

The right of an individual to determine what happens to their data

  • The NSA affair, PRISM, the cloud, illegal marketing of data, industrial espionage and Wikileaks: the recent discussions about all these subjects have not only made data protection officers and the public in general more aware of the problems of data security but have unnerved them, too. In order to protect and strengthen the right of a person to determine what happens to their data, the DIN 32757 standard, which was no longer up to date, was replaced by the new DIN 66399 standard. Rhenus Data Office, one of REMONDIS’ sister companies, has implemented this new standard into its company – including its new branch in Braunschweig.

  • Responsibility lies with the author of the documents

    Besides the problem of data being stolen via the Internet, the physical destruction of data storage devices also plays an important role in data security. Highly sensitive documents, such as patient files or strategic business papers, are often carelessly thrown away into paper recycling bins without them having been properly destroyed first.

    Data security was a matter for concern both for companies and private individuals long before the NSA affair

    It could be extremely damaging for companies and private individuals if this data should get into the hands of the wrong people, e.g. as a result of so-called ‘bin raiding’. The author of these documents is responsible for ensuring they are destroyed correctly. The new DIN 66399 standard is now being used to prevent such damage occurring. It gives clear and unambiguous instructions for each individual stage of the process all the way through to the final and irreversible destruction of the data.

Advice on data protection

Rhenus has set out to explain this new standard to its customers and to give them an outline of the legal framework involved. The range of topics that it advises its customers on has, therefore, been extended to include detailed information on subjects such as IT law, general data protection regulations and information security. These data security experts help their customers so that they fulfil the requirements of data protection laws at all times. In addition, Rhenus can act on behalf of its customers as an external data security officer. Together with their clients, they draw up data protection concepts covering a whole range of aspects from general company organisation, to CCTV and archiving, to the destruction of data storage devices and the processing of order data. At the same time, Rhenus offers a secure destruction process for highly sensitive documents, such as patient files, via its mobile shredder. This process has been awarded the data protection seal of quality by the ULD in Schleswig Holstein (an independent data protection institute).

New branch in Braunschweig

In order for Rhenus to be able to offer its services more efficiently and further strengthen its national network of branches, it bought the data destruction division owned by the company, Döring, and opened a new branch in Braunschweig. By being even closer to its customers, Rhenus is able to react more quickly to their needs. Both the plant and the processes acquired by Rhenus are of a very high standard and fulfil the new regulations. The current and future customers will be able to benefit from the services and know-how of one of the long-standing leaders in document logistics systems. Moreover, the new extended portfolio of services on offer will add value to their businesses.

  • ”Without security there can be no liberty.

    Friedrich Wilhelm Heinrich Alexander von Humboldt

Stationary and mobile services

REMONDIS’ sister company, Rhenus Data Office GmbH, has customers both at home and abroad and provides both stationary and mobile destruction systems for files and data storage devices. Moreover, it provides advice on data security, destroys hard drives, provides office waste management services and rescues files damaged by water.

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