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UCL is an independent provider of innovative analytical services. Its customers particularly appreciate the laboratory’s free online access to its information system. UCL has now extended its web offering to include a mobile service app.
UCL operates modern laboratories equipped with state-of-the-art machinery to enable it to provide its extensive portfolio of environmental, waste, drinking water and air analysis work. Its services range from taking samples, to carrying out routine analysis work, all the way through to developing bespoke processes. Registered customers can now receive an update on their projects or request the results of UCL’s analysis work whenever they want and from wherever they may be. Thanks to this new app, their data can be transmitted to them quickly and securely.
The app provides the users with several different ways of calling up information about their projects. All customers, for example, can get an overview of the different analysis work they have commissioned and see what stage each project is at.
UCL offers top quality analytical work combined with the highest levels of reliability and an extensive portfolio of services.
In addition, they can track the status of their projects online in real time. Details about possible deviations from ceiling values can also be called up. Moreover, the results of sample analyses can be compared in a matrix via a smartphone or tablet and archived analyses can also be accessed. Customers, who have selected projects, samples and parameters via their app, are also sent an automatic message when the project has been completed. Potential customers interested in the company can use the app to find out more about UCL’s services and about how to contact them.
It is not difficult to see the advantages of this new service app. Dr André Nientiedt, a member of UCL’s executive management team, explained: “Being able to call up their data like this is a huge advantage for our customers. This user-friendly app means projects are easy to track and reduces their workload.”
The UCL service app is available via download stores such as the App Store and Google Play Store.