“We are made wise not by the recollection of our past but by the responsibility for our future.” This piece of wisdom was uttered by the great Irish author George Bernard Shaw and it would certainly appear to be true looking at the challenges that humans are having to face today: the need to protect the environment and prevent climate change, to supply sufficient quantities of food and raw materials but to conserve our planet’s natural resources at the same time. Taking on responsibility for the future means nothing less than acting and doing business in a responsible way today so that future generations have a world that they are able to live in. Being a family-run company that is committed to sustainability in each and every sector it operates in, this is exactly what we intend to do. We have, therefore, added a new slogan to reflect this mission:
From now on, the REMONDIS logo will appear together with the strapline ‘Working for the future’. This is not some empty promise: every day, the 30,000+ people working for REMONDIS prove this is the case by collecting, sorting and processing recyclables, by ensuring our soils are clean and full of nutrients, by supplying water and treating wastewater, by generating sustainable biogas and energy and by carrying out joint public-private sector work to keep cities clean and roads safe. REMONDIS is, therefore, working for the future right now so that our children and their descendants have urban areas and indeed a planet that are worth living in. The present gives us the opportunity to change – and change is definitely what is needed if we wish to shape the future.
One example in the Netherlands clearly shows that our neighbours are also thinking of the future. When a Dutch municipal company sells all its commercial activities to REMONDIS, it is certainly worth asking why they decided to do this. In an interview with REMONDIS aktuell, ROVA managing director Hans Groenhuis explains how European public procurement law determines whether a company can be awarded an “in-house contract” and why it is advisable for local authorities throughout Europe to think about giving up their commercial activities altogether.
Just how satisfied are our public sector customers and what can REMONDIS do to further improve the way it supports local authorities to provide public services? We wanted to hear details here and so we asked them. The results of the customer survey, which was carried out by an independent institute on behalf of REMONDIS, are both encouraging and an incentive at the same time. It is certainly good news when not only our regular customers express their great satisfaction with the company but also the overwhelming majority of our past customers who could well imagine working together with REMONDIS again in the future. We will not, however, be sitting back on our laurels. There is always room for improvement when it comes to serving local inhabitants. REMONDIS will be doing everything in its power to optimise its portfolio and to provide both its contractual partners and those receiving its services with the best possible solutions at fair and favourable conditions. Working for people. Working for the future.
I hope you enjoy reading this edition of REMONDIS aktuell.